All bookings are made through our app. Just choose your day and time. Y(http://time.you)ou can also buy spray packges. Y(http://packges.You)ou’(http://packges.You)ll get a confirmation email once it’s booked.

In the rare event of a technical issue, we will offer you a free rebooking. Unfortunately, we do not provide monetary refunds.

First, make sure you’re scanning right at your booking time the system won’t let you in early. If it still won’t open, close and reopen the app, check your internet, and try again. Still no joy? call us, we can open it remotely.

Check that you put your code in the t-max and hold in “Start.”You will hear the booth make a blowing noise and you step in the booth. Once you are in the booth wave over the blue sensor.

Yes — you can cancel or reschedule directly through the app up to 24 hours before your appointment to avoid losing your payment. After that, your slot’s locked in and non-refundable

Early — no. The system won’t unlock until your booking time. Late — the door will only recognise your access for 5 minutes after your start time.

Spray tan results can vary for a few reasons, and it’s totally normal. Your skin tone, prep routine, and the solution you choose all affect how the colour develops and how long it lasts. • Skin tone: Everyone’s undertones are different — fair or pink skin tends to pull more golden, while olive or deeper tones can develop warmer or darker. • Prep: Dry skin, leftover lotion, perfume, or deodorant can block the spray in certain areas, causing lighter patches. Exfoliating 24 hours before and skipping products on the day gives the most even result. Solution choice: We use professional Norvell blends designed to suit different undertones and desired depths of colour. • Golden hour- has a violet base that neutralises red or pink tones in the skin, developing into a deep, sun-kissed tan that mimics a European holiday glow, perfect for fair to medium complexions wanting warmth without orange tones. • Bare bronze- has a brown bronze base that gives a rich, golden finish, ideal for medium to deeper skin tones or anyone chasing that fresh glow. Your development time also makes a difference: rinse at 6 hours for a softer, natural tan, or leave up to 12 hours for a darker, more defined colour.